NOV 16–18, 2018 ATLANTA, GEORGIA

Countdown to Doors Open:




FAQ

What are the festival hours?

Friday: 10AM–Midnight
Saturday: 10AM–Midnight
Sunday: 10AM–8PM
Expo Hall: Noon–8PM Daily
Registration Desk:  Fri/Sat 8AM–10PM | Sun 8AM – 3PM

Venue Open 24 Hours for 3-Day pass Holders

BYOC Attendee computer drop off time begins at 9AM on Friday

Where is the festival taking place?

Georgia World Congress Center
285 Andrew Young Itnl Blvd NW
Atlanta, GA 30313


Where can I park? Do you have directions?

The Georgia World Congress Center website can help you out with directions and parking.

What is DreamHack?

DreamHack is a gaming event unlike any other! DreamHack events are all about the massive BYOC (Bring Your Own Computer) party, paired with a plethora of competitive tournaments and international esports competitions happening. Visitors are able to check out the latest gaming and tech gear at the Expo, and take part in all sorts of different activities! Activities include tournaments, cosplay, non-gaming events like scavenger hunts, tabletop games and more!

Where do I buy tickets and how do I pick them up?

You can purchase tickets via the link below. All tickets can be picked up at the registration desk (tickets are not mailed).


Tickets

Can I buy festival tickets on location?

Event tickets will be available for purchase at the event for day visitors if they are not sold out online. We recommend purchasing tickets as soon as possible. The tickets are cheaper if you purchase them earlier and buying them in advance guarantees you can get into the festival if we sell out. Find out more information about the different ticket types on our ticket page.


Tickets

Do I need a special ticket to compete in tournaments?

All DreamHack Atlanta ticket holders are eligible to participate in tournaments. Some tournaments require you to participate in a qualifier ahead of time.

To participate in BYOC (Bring Your Own Computer) tournaments, you’ll need a BYOC pass which gives you a seat reservation where you can set up your own computer. DreamHack’s console tournaments don’t require you to bring your own console, you can play on ours.

Don’t miss your chance to pre-register to secure your spot in the tournaments you want to participate in! Visit our Esports and BYOC LAN pages for additional details on pre-registration or qualifiers.

Do I need to bring anything to BYOC other than my PC?

For every BYOC ticket purchased will receive one table seat reservation and a basic chair. You will be provided with one electrical socket and one internet port. You will need to provide an internet cable (we recommend a minimum of 30ft to be safe) and a power strip to be able to plug in both computer tower and monitor. If you forget these, they will be available for purchase at the DreamHack Store.

Is it safe to bring my PC to a festival?

It is absolutely safe to bring your PC to our event. We will have our Crew security staff on-site during the whole event. If you are concerned about security you may bring a computer lock to secure your tower (or laptop) and peripherals to the table. We do not recommend leaving valuables like cell phones or wallets at your BYOC seat as those are much easier to walk away with. DreamHack is not responsible for any lost possessions.

How does seating work for BYOC?

You will receive a link to our seat booking website via e-mail a few weeks before the seat booking becomes available.

The link will include a special code for you to use to book your seat(s) on the map. If you have purchased multiple tickets, you will have access to reserve seats for all of them. You can change your seat position on the seat map until 2 weeks prior to the event. Make sure to reserve yours ASAP to guarantee the seats you want for you or your group!

Can I buy a cozy hoodie at the festival?

Yes! The official DreamHack Store will be on-site and your place to purchase exclusive DreamHack clothing and gear and some limited items only available onsite at DreamHack events.

Is IRL Streaming ok?

IRL Streaming is allowed and encouraged at DreamHack, however, it’s important to be respectful of our visitors! If, when you are IRL Streaming, a visitor asks you not to film or otherwise feature them in your IRL stream you are must cease filming them immediately. If you are IRL Streaming and not following this policy, you will be asked to leave the event.

Is there an age restriction?

Everyone is welcome at DreamHack Atlanta! Anyone below the age of 13 must be accompanied by their parent or legal guardian at all times. Anyone below the age of 18 is required to have their parent or legal guardian sign a waiver (available for download below).


DreamHack Age Waiver

Can I get a refund on a ticket?

Unfortunately, we cannot offer refunds on tickets. Please be sure you’re able to attend if you buy one! If you have purchased a BYOC ticket, you cannot change the name on your ticket and you will need to gift your seat through the DreamHack ID (DHID) system.

What’s allowed

Empty water bottles of all kinds (there will be water filling stations throughout the festival to refill water)
Single umbrella strollers – allowed and subject to search
Empty poster tubes
Computer and peripherals (including a single chair) per BYOC seat ticket including cases for gear – allowed and subject to search
Any small items needed for sleeping over (small blanket, toiletries, etc.)
Good vibes

What’s not allowed?

No large strollers
No glass
No coolers
No outside alcohol
No outside food or drink
No illegal drugs
No weapons (knives, multitools, firearms)
No fireworks
No drones
No laser pointers
No pets
No e-cigs
No cigarettes
No cigars
No open flames
No concealed flames
No explosives

Do you have a notice of film and photography?

Please check event rules 6.8

IRL Streaming Policy: IRL streaming is allowed and encouraged at DreamHack, however its important to be respectful of our visitors! If you are IRL streaming, should a visitor ask you to not film or otherwise feature them in your IRL stream you are obligated to cease filming them immediately if you wish to follow our rules. If you are IRL streaming and found to not be following this policy you will be asked to leave the event.


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