FAQ

When will DreamHack Dallas 2020 take place?

DreamHack Dallas 2020 will now take place August 14-16th.

I have bought a ticket to DreamHack Dallas 2020, is it still valid for the new dates?
I have bought a bundle pass for DreamHack Dallas 2020 and A-kon, what happens to my tickets?
I have bought a ticket to DreamHack Dallas 2020 but can't attend the new dates, can I get a refund?
Will the event on the new dates be exactly the same as planned?
I had a reservation at one of your partnered hotels, can you assist me with cancelling the reservation?
I have a question that isn't answered here, how can I contact you?

Unanswered question?

Contact our customer support reps and we'll help you out!

Send us an email at support@dreamhack.com