These terms of service (the “Terms”) apply to your use of the DreamHack application, www.dreamhack.se
or www.dreamhack.com, our other applications and tools, and any related services (collectively the
“Services”) provided by DreamHack AB, Reg. No 556845-8763, a company duly incorporated and
organised under the laws of Sweden, having its registered address at Telefonvägen 30, 4tr, SE-12626
Hägersten, Sweden, (“DreamHack”).
These Terms and all policies posted on our website represent the entire agreement between you and
DreamHack relating our Services and replace all earlier agreements and understandings between you and
us. By accessing and/or using our Services, you thereby confirm that you have read and thereby agree to
be bound by the Terms. If you are between 13 and 16 years of age, you hereby further agree that your
legal guardian has read and agreed to these Terms and agree that you are bound by the Terms. If you, at
any time, are unable to accept these Terms, you may not use the Services. DreamHack reserves the right
to immediately close your account or restrict your use of the Services if you break these Terms.
DreamHack is entitled to assign any of its rights and obligations under these Terms without restriction.
DreamHack’s website and mobile applications are services for processing, logging, tracking, and sharing
esport & gaming related information. By accepting these Terms, DreamHack grants to you a non-
exclusive, non-transferable, non-sublicensable, and limited right to access and use our Services for your
own private purposes only, provided that your use is in accordance with these Terms.
Certain rules must be complied with in order to maintain the integrity of the Services and to promote the
user experience. Therefore, you may only use the Services if:
You may choose to create a user account to use our Services. A user account may give you further
access to our Services. if you create a user account, you agree that you will only create one account per
platform, and that you are liable to provide accurate information about yourself, such as your full name
and a valid e-mail address through which we will be able to contact you, as well as any other step
required in order to sign up for an account. To register an account, you must choose a user name and a
password. User name and password are confidential information and you may not disclose your login
details to anyone else or allowing someone else to use your login details or account. If you think your
account is used by a third party, you must immediately notify us and change your password. If we have
reasons to believe that your username and/or password is being misused by a third party, we have the
right suspend or revoke you access to the Services.
While DreamHack through these Terms gives you access and a permission to use our Services in
accordance with these Terms, you acknowledge that you are fully responsible for obtaining the relevant
data, tickets and additional user permits or other authorizations, etc. needed in order to participate in an
tournament, pick a BYOC (bring your own computer) spot or attend an event which may be presented to
you in our Services.
You acknowledge that you are fully responsible for the internet connection and/or mobile charges that
you may incur for using our Services. Please consult your carrier, mobile operator or similar for further
DreamHack holds the qualities of respect for others and originality of creation in high regard. When you
use or interact with our Services and the other users of the Services you may elect to send, upload,
communicate, transmit, or otherwise make available content, such as pictures, video, text, sound,
information on your geographical position, your gamer tag, information about your gaming habits and
other content (jointly “Content”), to us and/or other users of the Services. However, you agree that
DreamHack have no responsibility over Content you send, upload, communicate, transmit or otherwise
make available, and that such Content:
DreamHack appreciates the opportunity to be notified of any objectionable or unauthorized use of
Content, and users, rights holders and licensees are invited to inform DreamHack of any potential
violations by sending an e-mail to us at firstname.lastname@example.org.
DreamHack hereby reserves the right in its absolute discretion to remove any Content from the Services,
but is not required to do so, and this shall not be interpreted as DreamHack taking any responsibility for
the Content you send, upload, communicate, transmit or otherwise make available. DreamHack does not
review Content and is not responsible for any third party Content or Content provided by you, or
information contained therein, made available or otherwise used in connection with the Services, and is
not responsible for the deletion or loss of any Content.
In the event the Content you send, upload, communicate, transmit or otherwise make available gives rise
to any intellectual or industrial property right (such as copyright), you thereby grant to DreamHack an
unlimited, non-exclusive, irrevocable, worldwide, perpetual, royalty-free, fully sublicensable and fully
transferrable right to use, copy, reproduce, change, modify, translate, transfer, make publicly available
and/or perform such Content in relation to our Services. To the fullest extent permitted under applicable
law, you waive your moral right to and/or in the Content. You acknowledge and agree that we may share
Content with our partners and/or companies that we cooperate with.
When you sign up for an account; you provide personal details to us that may be deemed as personal
The Services may contain links to other websites provided by third parties. DreamHack has no control
over the content on such third party websites and are not responsible for its content or features and
cannot confirm or warrant any information or content on third party websites. DreamHack is not
responsible for any loss or damage that may arise due to your use of third party web pages. Neither can
we confirm or warrant any information or content on third party websites.
You may terminate your account and use of the Services at any time. You agree that DreamHack may
terminate your account and/or restrict your access and use of the Services if you breach these Terms.
We may also cancel unconfirmed accounts or accounts that have been inactive for a long time.
You hereby acknowledge that if either we or you terminate your account, all your Content will be made
You agree that the Services are used at your own risk. Unless otherwise stated in these Terms, the
Services are provided “as is” and DreamHack disclaims any and all warranties, whether express or
implied, relating to the Services, including but not limited to, quality, availability, accuracy, reliability, non-
infringement or uninterrupted operation or access.
You acknowledge and agree that (i) it is not technically possible to provide a faultless Service; (ii) errors
may cause the Services to be temporarily out of use; (iii) Content and material you receive when using the
Services may contain errors and irregularities; and (vi) that the Services may be affected by
circumstances beyond DreamHack’s control.
We are not liable for any loss or damage that may be attributable to or associated with these Terms or
the use of the Services and we do not accept any liability for delays or errors in the Services. However, nothing in these Terms limits any liability that cannot be excluded or limited by law.
Under no circumstances shall DreamHack’s aggregated liability in connection with the Services or
otherwise under these Terms exceed an amount corresponding to the greater of (a) SEK 100 (or the
equivalent amount in your local currency), or (b) the aggregated fees which you paid to us in the 12
months prior to the action giving rise to the liability. DreamHack including its partners, affiliates,
contractors, officers, directors, employees and agents shall not be liable for any loss of profit, loss of data
or any other indirect damages in connection with the Services or otherwise under these Terms.
We have no liability for lack of performance caused by an event reasonable beyond our control (force
You agree to indemnify and hold DreamHack harmless from and against any and all claims, losses,
liabilities, expenses and damages related to your breach of these Terms. As a consumer you have special
rights under mandatory consumer laws and regulations. We do not intend to limit or alter such rights
under these Terms, and we do not intend to impose a greater responsibility on you than you have under
mandatory consumer laws and regulations.
DreamHack may change the Services at any time, such as by adding or removing features, or
discontinuing the Services. In addition, DreamHack is entitled to modify these Terms at any time. We will
notify you of any major modifications to the Terms by e-mail, but you are advised to regularly review the
latest version which is published at id.dreamhack.com/terms. If you do not wish to accept such Terms
you can terminate your account. Any continued use by you of the Services following notification of
modified Terms shall constitute acceptance by you of such.
These Terms shall be governed by and construed in accordance with the laws of Sweden. We both agree
that the courts of Sweden shall have non-exclusive jurisdiction to settle any dispute, controversy or claim
arising out of, or in connection with, this Agreement, or the breach, termination or invalidity of the
DreamHack AB, 556845-8763, Telefonvägen 30, 126 26 Hägersten, Sweden (DreamHack AB we, us or
our) is the data controller in respect of your personal data and is committed to protecting and respecting
your privacy and personal integrity when you are using the DHID services, browsing through or website or
rights when you are trusting us to handle your personal data for you. We ask that you take a moment to
Please note that our Services may contain links to and from websites that can be held by our network
partners, advertisers and affiliates. If you follow a link to any of these websites or use third party services,
you should be aware that they have their own privacy policies and that we do not assume any liability for
their processing of your personal data. Therefore, please make sure to read their privacy policies before
providing your personal data to them.
We take it very seriously to protect the safety and privacy of children online and we do not knowingly
market to or solicit personal data from children under the age of 16 without obtaining verifiable parental
When you access, connect to, sign up to, participate in, create an account for, make individual purchases
within or otherwise use our Services, we may collect personal data about you. The personal data we
collect will depend on the circumstances and the Services you are using, but could consist of the
User generated personal data:
We may also collect other information regarding your use of our Services through cookies and other
similar technologies. You can find out more about this in our Cookies Policy at
We may supplement the information that we collect from you with information that we receive from third
parties and through your use of websites, products or services of other companies within our group,
Modern Times Group MTG AB (“MTG”). This may include information we receive from content providers
regarding, for example, your use of our Services so that we can personalize your service and recommend
content that you might like. It can also include information from third parties that collect consumer
information including demographic and interest data. We may then combine this information with your
personal data to help us predict your preferences, to direct marketing offers that might be more relevant
to you, and to help us better analyze customer information for business modeling purposes. We may also
obtain information from our payment processing providers to help us with any issues that arise
connected to purchases you make with our Services.
You can use your social network account, for example your Facebook account, to connect to some parts
of our Services, such as when you create an account within our Services. If you choose to do so, we will
gather certain information about your social network account for the purposes described under “WHY DO
WE COLLECT YOUR PERSONAL DATA”. We will only collect such personal data that is necessary to
perform the Services you are requesting by signing in with your social network account.
policies of the companies providing them.
We process your personal data for the following purposes:
A) For the sake of our contractual relationship:
• For the provision of our Services to you, including to fulfil your requests, improve your experience of our
Services and to administer our contractual relationship with you.
• To personalise your experience of our Services based on your usage e.g. recommending content that
may be of interest to you.
• To handle payments for your account.
• To provide order and invoice information to you.
• To communicate with you regarding your membership, your account or the purchase of our Services.
• To send notifications to you with relevant information regarding your account and/or activities in ourTo send notifications to you with relevant information regarding your account and/or activities in our
• To allow you to use our applications on social media, provided that you select to use them in
accordance with your security settings.
• To notify you about changes to our Services.
• To conduct surveys in order to improve your interaction with our Services.
• To provide offers, news, information, products or services that you request from us.
• To carry out analysis on an aggregated level to improve our products and services.
B) For our legitimate purposes:
• To use IP-address, device identifiers or other information necessary to block disruptive use or Services,
for the reason of protecting our Services or otherwise enforcing or applying our Terms and Conditions.
• To provide information in a merger & acquisition processes, for the reasons of business and strategic
• To provide you with offers, news, information, products or services that we believe may be of interest to
you, including tailoring advertising so that it relates to your likely interests.
• For analysing and statistical purposes.
• For the establishment, exercise or defence of legal claims.
C) For marketing purposes:
• To send you our newsletter, if you have agreed thereto, which may also contain offers, news or
information related to our Services. Please note that you can unsubscribe at any time from our newsletter
by changing your account preferences on your account page or by clicking the “unsubscribe” link in the
D) We may also process your personal data if it is necessary for us to comply with a legal obligation or
The processing of personal data for the purposes described under:
point (A) is necessary for the performance and conclusion of our contract with you;
point (B) is necessary for our legitimate interest of developing, administering, protecting and marketing
our Services as well as from a business and strategic management perspective;
point (C) will only occur if we have received your consent to such processing;
point (D) is necessary to comply with a legal obligation or authority decision.
Is it mandatory for you to provide your personal data?Is it mandatory for you to provide your personal data?
Personal data that we request from you and that is marked “mandatory” in anyway, for example by using
the * symbol, is required for us to provide our Services (for statutory, contractual, administrative, technical
or similar reasons). However, some of the personal data may be required only in the event that you use
specific features, turn on optional parts of the Service or request certain resources, offerings, promotions,
programs, etc. from us or our partners, as will be further indicated prior to collecting such personal data
We may disclose your personal data to other companies within the MTG group if it is necessary for
administrative purposes or the provision of our Services to you. If you have agreed thereto, we may also
disclose your personal data to companies within the MTG group for marketing purposes. MTG group
Partners and advertisers
We may share your personal data with our partners and advertisers but only when you have requested it
or provided your consent for us to do so.
We may also use aggregate information to monitor usage of our Services in order to help us improve and
develop our Services, and we may provide such aggregate information to third parties e.g. content
partners or advertisers. This aggregate information does not include personal data and cannot be linked
Third parties for security or other legitimate reasons
We may also disclose your personal data to third parties, if we reasonably believe that disclosure of such
personal data is necessary:
Please contact us using the contact details provided below to make a request in respect of your rights.
We will use commercially reasonable efforts to respond to your request within 30 days of receiving such
request. If we cannot honour your request within the 30-day period, we will let you know the reasons why
and when we expect to be able to fulfil your request.
Please also note that you can change your contact preferences at any time on the page “Profile” if you do
not wish to receive certain information from us. You can also exercise this right at any time by contacting
us at email@example.com.
are significant, we will provide you with a more prominent notice such as an email notification. If we
Our data protection officer (“DPO”) is:
Dr. Christian Rauda
GRAEF Rechtsanwälte Digital PartG mbBGRAEF Rechtsanwälte Digital PartG mbB
In order to ensure that you receive the most relevant information and the best service when you visit
(and other authorized third parties) to provide you with a personalized experience when you visit our Site,
and it also allows us to improve our service and make sure that you will easily find what you want. We
use, what they do and your choices regarding their use.
Cookies are small pieces of data (text files) that are sent to your browser from a web server and stored
on your device so that the website can recognize your device. There are two types of cookies, permanent
and temporary or “session” cookies. Permanent cookies are stored as a file on your computer or mobile
device for a longer period of time. Session cookies are temporarily placed on your computer when you
visit our Site, but are erased when you shut down the page.
Other than essential cookies, which are necessary for the functionality of our Site, we only store cookies
on your device with your consent. If you do not want to accept cookies, you can adjust the settings in your
web browsers security preferences, see more information on this below.
You can choose to opt out of cookies being stored on your computer by enabling Do Not Track header in
your browser settings, see more below.
We and our service providers may use the following categories of cookies:
We use the information from cookies to make our Site user-friendly and to enable us to provide you with
personalized recommendations. We may also use a number of authorized third parties who put cookies on our Site to deliver services that they provide (third party cookies).
We may use session cookies to allow you to move between pages on our Site without having to re-enter
Permanent cookies are used in a number of ways, including:
We also use a number of third-party cookies as part of our services. These cookies are governed by the
respective sites and are not controlled by us. We have listed the third party cookies which we use below,
some of which can be switched off using your general browser settings, for others you will need to go to
the respective sites and follow the instructions provided.
You can choose whether or not to accept cookies and what type of cookies you want to accept. If you
want to know when your computer receives a cookie, you can set your browser to notify you about it. That
way you have the option to accept or reject a cookie. Your computer can be set to reject all cookies. If you
want to find out how to do this visit aboutcookies.org. Disabling cookies may prevent parts of our Site
from functioning properly, including logging-in. It is possible to opt out of having your browsing activity
within sites recorded by analytics cookies.
also notify you about any changes via e-mail in accordance with the Terms and Conditions. Any changes
shall be effective immediately unless otherwise stated.