FAQ
FESTIVAL INFO
DreamHack is an immersive gaming experience where the community comes to life. At our festival, you come to experience professional esports tournaments, amateur and high school gaming tournaments, world-famous bring-your-own-computer (BYOC) LAN party, cosplay, art, activities, expo, screenings and more.
We’ll be at the Elmia Congress & Concert Hall in Jönköping, Sweden.
The outdoor area for this festival will be a limited foodcourt experience. There will not be a full open area for this festival.
We’ll be using Lobby South for the full duration of the festival, and it will be open 24/7!
Join our Discord and talk to one of our reps! You can also contact our reps at support@dreamhack.com if you prefer email.
TICKETING info
You might have decided to upgrade your DreamHack experience and we want to support you, so send an email to support@dreamhack.com and they can assist.
There may be some tickets or ticket types that aren’t upgradable.
DreamHack tickets are non-refundable. The only circumstance for a ticket refund is if the event is postponed.
You will receive a full refund within 60 days of the original event dates.
Journalists may contact the Office of Press Operations via email press@dreamhack.com
The only place that can assist with ticketing is our support line: support@dreamhack.com
lan
The seatmap is now live! Go check it out and lock in your seat today
We’ve created a basic guide for you to follow on our LAN page. Head on over there and follow the 6 steps needed to select your seat.
As it stands, we will not be having upgraded rows for this festival. If they do return for Summer 2023 they will be very limited as it’s being a little reworked to be back in full force for DreamHack Winter 2023.
